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SMAU Innovation Award 2024 Industrial machinery and plants HR Industry ICT & digital
# Breton: putting knowledge to work and improving processes.
Founded in 1963 · 1,700+ patents · 100+ countries · around 900 employees
> “Thanks to our project with Nebula, we now have a digital palette that lets us choose the right tool for our needs. It’s a tailored system that evolves with us.”
>
> Gabriele Caccin, Business Development Manager at Breton
The company in figures
- Founded
1963
- Patents
1,700+
- Countries
100+
Where they started
Customer project information spread across uncoordinated network folders and files shared by email.
Where they are now
Document management, ticketing, Workspaces and a PLM for viewing product data across the company. A journey that enabled Breton to manage JARVIS independently.
In this story
[0 1 The company](#case-section-0) [0 2 The challenge](#case-section-1) [0 3 The project with JARVIS](#case-section-2) [0 4 What changed](#case-section-3)
## 0 1 The company
Founded in 1963 by Marcello Cav. Toncelli, Breton is an international group that designs and manufactures advanced industrial machinery and plants.
It has filed more than 1,700 patents and has a presence in over 100 countries, with around 900 employees.
## 0 2 The challenge
Breton wanted to simplify access to customer project information and improve coordination between departments.
Its initial needs included knowledge management as it moved away from a traditional file system.
Uncoordinated network folders and files sent by email created many copies of documents.
These copies took up storage space and keeping versions aligned took time.
## 0 3 The project with JARVIS
With Nebula, Breton has adapted JARVIS to manage documents, handle tickets and organise business information.
After launch, the project focused on enabling Breton to manage the platform independently.
This made JARVIS more versatile and helped people make better use of it.
Interviews and feedback collected after each project helped refine the solution.
Workspaces and a PLM for viewing product data were added over time.
This gives the wider company access to the data, while engineering uses its operational PLM.
## 0 4 What changed
The project reduced IT costs, eliminated low-value manual procedures and improved collaboration between departments.
Internal knowledge is easier to share.
Documents can be accessed more quickly and securely, with access based on business roles.
Over time, JARVIS came to cover almost all of Breton’s business processes.
## More stories
[Piva Group Piva Group: managing orders across four departments.](/en/customer-stories/piva-group) [BCC Filottrano BCC Filottrano: documents, help desk and internal services.](/en/customer-stories/bcc-filottrano)
The next step
## Start with one process.
[Let’s talk about how you work](/en/contact#parliamo)
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[https://jarvis.cloud/en/customer-stories/breton/](https://jarvis.cloud/en/customer-stories/breton/)