Breton: putting knowledge to work and improving processes.

Founded in 1963 by Marcello Cav. Toncelli, Breton is an international group that designs and manufactures advanced industrial machinery and plants.

It has filed more than 1,700 patents and has a presence in over 100 countries, with around 900 employees.

Breton wanted to simplify access to customer project information and improve coordination between departments.

Its initial needs included knowledge management as it moved away from a traditional file system.

Uncoordinated network folders and files sent by email created many copies of documents.

These copies took up storage space and keeping versions aligned took time.

With Nebula, Breton has adapted JARVIS to manage documents, handle tickets and organise business information.

After launch, the project focused on enabling Breton to manage the platform independently.

This made JARVIS more versatile and helped people make better use of it.

Interviews and feedback collected after each project helped refine the solution.

Workspaces and a PLM for viewing product data were added over time.

This gives the wider company access to the data, while engineering uses its operational PLM.

The project reduced IT costs, eliminated low-value manual procedures and improved collaboration between departments.

Internal knowledge is easier to share.

Documents can be accessed more quickly and securely, with access based on business roles.

Over time, JARVIS came to cover almost all of Breton’s business processes.